Terms and Conditions for Rioox
Effective Date: January 24, 2026
1. Introduction
Welcome to Rioox. These Terms and Conditions govern your use of our website and the purchase of any products from us. By using our services, you agree to these terms in full.
2. Eligibility
By placing an order, you warrant that you are legally capable of entering into binding contracts and that all information you provide is accurate and truthful.
3. Pricing and Payments
- All prices are listed in INR (₹) unless stated otherwise.
- We reserve the right to change prices at any time without prior notice.
- Payment must be made at the time of placing the order via our approved payment gateways.
4. Shipping and Delivery
- We aim to deliver products within the estimated timeframe. However, Rioox is not liable for delays caused by third-party courier services or unforeseen circumstances (like weather or strikes).
- Risk of loss and title for the items pass to you upon delivery to the carrier.
5. Returns and Replacements (7-Day Policy)
- As per our policy, return requests must be raised within 7 days of delivery.
- Products must be in their original condition. For hygiene-related products, returns may not be accepted once the seal is broken.
6. Prohibited Uses
You are prohibited from using the site or its content:
- For any unlawful purpose.
- To infringe upon or violate our intellectual property rights.
- To upload or transmit viruses or any other type of malicious code.
7. User Account Security
If you create an account on Rioox, you are responsible for maintaining the confidentiality of your account and password. We reserve the right to terminate accounts or cancel orders at our discretion.
8. Accuracy of Content
While we strive for accuracy, Rioox does not warrant that product descriptions or other content are error-free, complete, or current. If a product is not as described, your sole remedy is to return it in unused condition.
9. Limitation of Liability
In no event shall Rioox, its directors, or employees be liable for any indirect, incidental, or consequential damages arising out of your use of the site or products purchased.
10. Governing Law
These Terms shall be governed by and defined following the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Kaniya kumari, Tamil Nadu].
